Privacy policy

PRIVACY POLICY 

This notice describes the privacy policy (“Privacy Policy” or “Policy”) of https://soundenginemusic.com/ (hereinafter referred to as the “website” or “Site” or “Platform”) which is operated by: Company Name: Soundengine Pty Ltd 

ABN: 97 151 727 829  

ACN: 151 727 829 

Registered Office: 1/101 Union Street, McMahons Point 2060, NSW, Australia 

(here simply referred to as “Soundengine Music” or “us” or “our” or “we”). In this Policy, you shall be referred as  “you” or “your” or “user” or “users” or “licensees”

This Privacy Policy explains what information of yours will be collected by us when you access the website or purchase a license / subscription of our music, or when you make the payment; how the information will be used, and  how you can control the collection, correction, and/or deletion of the information. We will not knowingly use or share  your information with anyone, except as described in this Privacy Policy. The use of information collected by us shall  be limited to the purposes described under this Privacy Policy and our Terms & Conditions. 

By using our website, or providing your personal information to us, you are accepting and consenting to the practices  described in this policy. Please note that this includes consenting to the processing of any personal information that  you provide, as described below. Please take a moment to familiarize yourself with the details outlined below to  understand our policies and practices concerning your privacy. If you have any questions or concerns, don’t hesitate  to contact us at contact@soundenginemusic.com.

TABLE OF CONTENT

 

Sr. No.

Particular

1.

What information about the users do we collect?

2.

Lawful basis for processing personal information

3.

How do we use this information?

4.

Data Retention and Deleting your information

5.

Cookie Policy

6.

Sharing of information

7. 1.

Storage and Security of Information

8.

Links to third party Apps

9.

Rights of Australian users

10.

Rights of EU, EEA, Switzerland, and UK residents

11.

California Resident Rights

12.

Notice for Nevada Residents

13.

Rights of clients from other Jurisdictions

14.

How do we respond to legal requests?

15.

Children Privacy

16.

How do I withdraw my consent?

17.

Governing law and Dispute Resolution

18.

Do you have any questions or concerns about this privacy policy?

19.

Updates to this Privacy Policy

20.

Welcoming of suggestions

1. What information about the users do we collect? 

a) Name: We collect the names of our users to personalize their interactions and provide a more tailored  experience. 

b) Email Address: Email addresses are collected for communication purposes, including order updates,  subscription management, and relevant information about our website/business. 

c) Billing Address: For users engaging in transactions, we collect billing addresses to complete transactions and  comply with financial and legal requirements. 

d) Business Name (if provided): If users provide a business name, it is collected for business-related interactions  and to tailor our services to their specific needs. 

e) Order History: We maintain a record of users’ order history to manage subscriptions, track purchases, and  provide efficient customer support. 

f) Name/Description of Specific Audio-Visual Productions for Single-Track Purchases: For users opting for  single-track purchases, we collect information about the specific audio-visual productions to confirm adherence  to the license agreement with regard to music usage. 

g) Information that we collect when you use the website: We may also collect information while you access,  browse, or view the Site. In other words, when you access the website, we may be aware of your usage of the  website, and gather, collect, and record the information relating to such usage, such as IP address, operating  system, device ID and type, settings and characteristics, Site crashes, identifiers associated with cookies or  other technologies that may uniquely identify a device. This helps us in providing our services to the users and  making improvements in the services, fixing errors and bugs. 

h) Customer Care: If you contact our customer support via emails, in those cases, we collect all your interactions  with our customer support. 

i) Payment Details: Users may provide payment details such as credit card information or other payment  methods. This information is collected and processed securely by our payment gateway, Stripe, and  WooCommerce (our e-commerce platform) for the purpose of completing transactions. 

2. What is the lawful basis for which we use your personal information? 

For the purposes of applicable law, the Data Controller for the data that you submit to us is: Company Name: Soundengine Pty Ltd

ABN: 97 151 727 829  

ACN: 151 727 829 

Registered Office: 1/101 Union Street, McMahons Point 2060, NSW, Australia 

At Soundengine Music, we process personal information based on the following lawful bases:

a) Contractual Necessity: The processing of personal information is necessary for the performance of our  contractual obligations. This includes managing subscriptions, processing transactions, and fulfilling orders  in accordance with the terms outlined in our license agreements. 

b) Consent: In certain instances, we rely on user consent for specific processing activities. For example, we  seek consent to collect and use email addresses for communication purposes and to provide updates on our  services. 

c) Legal Obligations: We may process personal information to comply with legal obligations, such as financial  and transactional record-keeping requirements, and reporting to relevant authorities. 

d) Legitimate Interests: Processing personal information is necessary for our legitimate interests, such as  improving our services, enhancing user experience, and ensuring the security and integrity of our website.

e) Performance of a Task Carried Out in the Public Interest or in the Exercise of Official Authority: In  some cases, the processing of personal information may be necessary for tasks carried out in the public  interest, such as reporting production details to Performing Rights Organizations (PROs) to collect  performance royalties on behalf of composers. 

In any case, we will gladly help to clarify the specific legal basis that applies to the processing, and in particular  whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter  into a contract. Feel free to contact us for this purpose at contact@soundenginemusic.com. 

3. How do we use this information? 

At Soundengine Music, the information collected serves various purposes to enhance user experience and facilitate our  services: 

a) Personalization: Names and business names, if provided, are used to personalize user interactions, creating  a more tailored experience. 

b) Communication: Email addresses are utilized for communication purposes, including order updates,  subscription management, and the dissemination of relevant information about our website and services. c) Transaction Processing: Billing addresses and payment details are employed to complete transactions  

securely and efficiently through our e-commerce platform (WooCommerce) and payment gateway (Stripe). d) Order Management: Order history is maintained to manage subscriptions, track purchases, and provide  effective customer support. 

e) License Compliance: The name/description of specific audio-visual productions for single-track purchases is  collected to confirm adherence to the license agreement regarding music usage.

f) Performance Royalties: Production details may be reported to Performing Rights Organizations (PROs) to  collect performance royalties on behalf of composers, supporting the continued creation of exceptional music  content. 

g) Website Improvement: Aggregated and anonymized data may be used for analytics and insights to enhance  the overall performance and functionality of our website. 

h) Customer Support: Information collected, including order history and contact details, is utilized to provide  effective customer support. This enables us to address inquiries, resolve issues, and offer assistance in a timely  manner. 

i) Subscription Management: Collected data is employed to manage user subscriptions, including renewal  reminders and subscription-related communications. 

j) Marketing and Promotions: We may use email addresses to send promotional materials, newsletters, and  updates about new releases or special offers, providing users with valuable information and opportunities. k) Legal Compliance: The information collected is used to fulfill legal obligations, including compliance with  applicable laws and regulations governing financial transactions, tax reporting, and other legal requirements. 

4. Data Retention and Deleting your information 

a) Data Retention: Unless you request that we delete certain information, we will only retain your personal  information for as long as is necessary to fulfill the purposes for which it was collected, including for the  purposes of satisfying any legal, regulatory, accounting, or reporting requirements, as well as ongoing fraud  prevention, backup, and business continuity purposes. 

b) Deleting Personal Information: Your account and the information that you provide us is yours. You can at  any time delete the same. However, you acknowledge that we may also retain some of the information so  deleted for a reasonable period in order to comply with legal requests. You can request us to delete your  information by writing to us at contact@soundenginemusic.com

c) User Verification: Prior to processing deletion requests, we may need to verify the identity of the user to  ensure the security of personal information. 

d) Exceptions: Certain information may be exempt from deletion if retention is necessary for legal compliance,  dispute resolution, or other legitimate business purposes. 

e) Effect on Services: Deleting certain information may impact the user’s ability to access and use specific  services or features provided by Soundengine Music. 

f) Backup Copies: Information may continue to exist in backup copies for a limited period after deletion. These  copies are retained for system restoration purposes and are not actively used. 

5. Cookies and Similar Technologies 

a) Cookies: Cookies are bits of electronic information that a website may transfer to a visitor’s computer to  identify specific information about the visitor’s visits to other websites. We may use automated technologies  including the use of web server logs to collect IP addresses, device details, cookies, and web beacons. The  website uses a browser feature known as a cookie, which assigns a unique identification to your computer. However, in case you do not wish for us to collect such information, simply change the cookie settings on  your web browser. 

b) Google Analytics: Soundengine Music employs Google Analytics, a web analytics service provided by  Google Inc. Google Analytics uses cookies to analyze user interactions on the website. The data generated by  these cookies is transmitted to and stored by Google on servers in the United States. 

6. Sharing of Information 

At Soundengine Music, transparency and user privacy are paramount. We may share collected information in specific  circumstances outlined below: 

a) Our Employees: Information collected may be accessed by Soundengine Music employees based on their job  responsibilities, such as customer support or system administrators. Access is restricted to those with a  legitimate need for the information, and confidentiality obligations are in place. 

b) Third-Party Service Providers: Soundengine Music may engage reputable third-party service providers to  facilitate website functionality, process transactions, and perform services on our behalf. These providers have  access to the necessary information to carry out their designated tasks but are obligated not to disclose or use  it for any other purpose. 

c) Payment Processing: Payment information is securely processed by trusted third-party payment gateways  such as Stripe. Soundengine Music does not store credit card details on its servers. 

d) Performing Rights Organizations (PROs): Production details may be reported to PROs, such as APRA AMCOS, for the purpose of collecting performance royalties on behalf of composers. Users do not incur  additional costs in this process. 

e) Legal Compliance and Protection: Soundengine Music may disclose personal information when required  by law or to protect its rights and safety or the rights and safety of others. 

f) Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred.  Users will be notified of any such change in ownership or control of personal information. 

g) With User Consent: Information may be shared with user consent, such as when users opt-in to receive  marketing communications or participate in promotional activities. 

h) Aggregate and Anonymized Data: Aggregated and anonymized data may be shared for analytical purposes,  providing insights into user trends and preferences without revealing personally identifiable information. 

7. Storage and Security of Information 

Ensuring the confidentiality and integrity of user information is a top priority at Soundengine Music. Here’s how we  handle the storage and security of the information we collect: 

a) Secure Data Transmission: Soundengine Music employs industry-standard encryption protocols to secure  the transmission of data between users and our servers. This includes the use of Secure Socket Layer (SSL)  technology for secure communication.

b) Secure Payment Processing: Payment information, such as credit card details, is processed securely through  trusted third-party payment gateways, including Stripe. Soundengine Music does not store sensitive payment  information on its servers. 

c) Data Storage Locations: User information, including personal and transactional data, may be stored on  servers located in various geographic locations. These locations may include the United States, Sweden, and  Australia, ensuring redundancy and operational efficiency. 

d) Access Controls: Access to user information is restricted within Soundengine Music. Only employees with  a legitimate need, such as customer support or system administrators, have access based on their job  responsibilities. 

e) Employee Confidentiality: Soundengine Music employees are bound by confidentiality obligations and are  trained on the secure handling of user information. This includes understanding the importance of  maintaining the privacy and security of the data they may access. 

f) Regular Security Audits: Soundengine Music conducts regular security audits and assessments to identify  and address potential vulnerabilities. This proactive approach helps maintain a robust security posture. g) Incident Response Plan: In the event of a data security incident, Soundengine Music has an incident  response plan in place to promptly assess, contain, and mitigate the impact of the incident. Users will be  notified as required by applicable data protection laws. 

h) Data Retention Policies: User information is retained only for as long as necessary to fulfill the purposes  outlined in the Privacy Policy or as required by applicable laws and regulations. Once the retention period  expires, data is securely deleted or anonymized. 

i) Security: We employ reasonable security practices to ensure that the information is safe and secure with us.  However, no information on the internet is 100% safe, and you accept and acknowledge such risk. Also, we  will disclose the information so collected for limited purposes as mentioned in this Privacy Policy. 

8. Links to other Sites 

The Site may contain links to third-party websites and online services that are not owned or controlled by us. We have  no control over, and assume no responsibility for such websites and online services. Be aware when you leave the  website; we suggest you read the terms and privacy policy of each third-party website, and online service that you visit. 

9. Rights of Australian Users 

Soundengine Music values the privacy and rights of our Australian users and is committed to ensuring compliance with  the Privacy Act 1988. This section of our Privacy Policy outlines the rights and protections granted to Australian users  under the Act. 

a) Access to Personal Information: Australian users have the right to request access to the personal information  we hold about them. You may request details about the information collected, how it is used, and to whom it  has been disclosed. To request access, please contact us at contact@soundenginemusic.com.

b) Correction of Personal Information: If you believe that the personal information we hold about you is  inaccurate, incomplete, or out of date, you have the right to request its correction. You can update your  information by logging into your account or contacting us at the provided email address. 

c) Consent Withdrawal: If you provided consent for the collection, use, or disclosure of your personal  information, you have the right to withdraw that consent at any time. However, withdrawing consent may  impact your ability to use certain features of the platform. 

d) Complaints and Inquiries: If you have concerns about how your personal information is being handled or if  you believe your privacy rights have been violated, you can lodge a complaint with the Office of the  Australian Information Commissioner (OAIC). Additionally, you may contact us at  contact@soundenginemusic.com to address your inquiries and concerns. 

e) Anonymity and Pseudonymity: Australian users have the option to use a pseudonym or remain anonymous  when interacting with our platform, provided that it is lawful and practical to do so. However, certain  interactions may require accurate identification for contractual or legal reasons. 

f) Unsolicited Personal Information: If we receive unsolicited personal information that we did not request,  we will take reasonable steps to determine whether it could have been collected lawfully. If not, we will delete  or de-identify the information as appropriate. 

g) Cross-Border Data Transfers: Soundengine Music may transfer personal information to countries outside  of Australia. We take measures to ensure that these transfers comply with Australian privacy laws and the  safeguards outlined in this Privacy Policy. 

h) Privacy Complaints: If you have concerns about our compliance with the Privacy Act 1988 or the handling  of your personal information, please contact us at contact@soundenginemusic.com. We will respond promptly  to address your inquiries and concerns. 

We respect the rights and privacy of our Australian users and are committed to upholding the principles of the Privacy  Act 1988. If you have any questions or wish to exercise your rights under the Act, please contact us using the provided  email address. 

10. Rights of EU, EEA, Switzerland, and UK users 

This section of the Policy supplements the other provisions of this Privacy Policy, and applies to you if you are in the  EU, the European Economic Area (EEA) or Switzerland or UK. For the purposes of GDPR, your DATA  CONTROLLER for the data collected by us to provide you with our services is: 

Company Name: Soundengine Pty Ltd 

ABN: 97 151 727 829  

ACN: 151 727 829 

Registered Office: 1/101 Union Street, McMahons Point 2060, NSW, Australia 

ALL YOUR USER INFORMATION WILL BE COLLECTED, STORED, PROCESSED AND SHARED  STRICTLY IN ACCORDANCE, IN LINE AND FULL COMPLIANCE WITH REGULATION (EU) 2016/679 

(SIMPLY CALLED “GDPR”), DIRECTIVE 2002/58/EC (SIMPLY CALLED “E-PRIVACY DIRECTIVE,  2002”) OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL, AND UK’S DATA PROTECTION  ACT 2018 (HERINAFTER COLLECTIVELY REFERRED TO AS THE “UK GDPR”). 

Under applicable GDPR, you have the following rights in respect of your personal information:  ● Right to obtain information: to obtain information about how and on what basis your personal information  is processed and to obtain a copy;  

Right to rectification: You have the right to have any incomplete or inaccurate information we hold about  you rectified and corrected. 

Right of Erasure: to erase your personal information in limited circumstances where (a) you believe that it  is no longer necessary for us to hold your personal information; (b) we are processing your personal  information on the basis of legitimate interests and you object to such processing, and we cannot demonstrate  an overriding legitimate ground for the processing; (c) where you have provided your personal information  to us with your consent and you wish to withdraw your consent and there is no other ground under which we  can process your personal information; and (d) where you believe the personal information we hold about  you is being unlawfully processed by us;  

Right of restriction: to restrict processing of your personal information where: (a) the accuracy of the  personal information is contested; (b) the processing is unlawful but you object to the erasure of the personal  information; (c) we no longer require the personal information for the purposes for which it was collected,  but it is required for the establishment, exercise or defense of a legal claim or (d) you have objected to us  processing your personal information based on our legitimate interests and we are considering your objection;  

Right to object: to object to decisions which are based solely on automated processing or profiling;  ● Right to ask for a copy: where you have provided your personal information to us with your consent, to ask  us for a copy of this data in a structured, machine-readable format and to ask us to share (port) this data to  another data controller; or to obtain a copy of or access to safeguards under which your personal information  is transferred outside of the UK or EEA. 

Right to withdraw your consent. You have the right to withdraw your consent on using your personal data.  If you withdraw your consent, we may not be able to provide you with access to certain specific  functionalities of our services. 

Request the transfer of your Personal Data. We will provide to you, or to a third-party you have chosen,  your personal data in a structured, commonly used, machine-readable format. Please note that this right only  applies to automated information which you initially provided consent for us to use or where we used the  information to perform a contract with you. 

Under certain circumstances, you may have the right to object, on grounds relating to your particular situation,  to the processing of your personal data by us and we may be required to no longer process your personal data.  Moreover, if your personal data is processed for direct marketing purposes, you have the right to object at any  time to the processing of personal data concerning you for such marketing, which includes profiling to the 

extent that it is related to such direct marketing. In this case your personal data will no longer be processed for  such purposes by us. 

In addition to the above, you have the right to lodge a complaint with a supervisory authority for data protection.  Please note that the right of access and the right to erasure do not constitute absolute rights and the interests of other  individuals may restrict your right of access or erase in accordance with local laws.  

We will ask you for additional data to confirm your identity and for security purposes, before disclosing data requested  by you. We reserve the right to charge a fee where permitted by law. We will decline to process requests that jeopardize  the privacy of others, are extremely impractical, or would cause us to take any action that is not permissible under  applicable laws. Additionally, as permitted by applicable laws, we will retain where necessary certain personal  information for a limited period of time for record-keeping, accounting and fraud prevention purposes. 

To make such requests, please contact us at contact@soundenginemusic.com

11. California Resident Rights 

This privacy notice section for California residents supplements the information contained in our Privacy Policy and it  applies solely to all visitors, users, and others who reside in the State of California. 

“Shine the Light” and “Eraser” Laws: Residents of the State of California may request a list of all third parties to  which we have disclosed certain information during the preceding year for those third parties’ direct marketing  purposes. 

California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA): The CCPA, as amended by the  CPRA, provides California residents and/or their authorized agents with specific rights regarding the collection and  processing of their personal information. 

Your Right to Know: California residents have the right to request that we disclose the following information to you  about our collection and use of your personal information over the past twelve (12) months. We may ask you to provide  certain information to identify yourself so that we may compare it with our records in order to verify your request.  Upon verification, we will disclose to you: 

• The categories of personal information we have collected about you. 

• The categories of sources for the personal information we have collected about you. 

• The specific pieces of personal information we have collected about you. 

• Our business or commercial purpose for collecting or “selling” your personal information as defined by the  CCPA. 

• The categories of third parties to whom we have sold or shared your personal information, if any, and the  categories of personal information that we have shared with each third-party recipient.

Your Right to Opt-Out of “Sale” or “Sharing” of Personal Information: California residents have the right to opt out of the “sale” or “sharing” of their personal information as defined by the CCPA by contacting us at  contact@soundenginemusic.com

Please note that we do not knowingly “sell” the personal information of any individuals. 

If and where we are “sharing” your personal information with third parties for the purposes of cross-context behavioral  advertising or profiling, you may opt-out of such sharing at any time by submitting a request at  contact@soundenginemusic.com

Your Right to Limit Use of Sensitive Personal Information: California residents may have the right to request that  businesses limit the use of any sensitive personal information to those uses which are necessary to perform the Services  or for other specifically-enumerated business purposes under the CCPA, as amended by the CPRA. Please note that we  do not use sensitive personal information other than as necessary to perform the Services or as specifically permitted  under the CCPA. 

Your Right to Delete: California residents have the right to request that we delete any of the personal information  collected from you and retained by us, subject to certain exceptions. We may ask you to provide certain information to  identify yourself so that we may compare it with our records in order to verify your request. Once your request is  verified and we have determined that we are required to delete the requested personal information in accordance with  the CCPA, we will delete, and direct our service providers to delete your personal information from their records. Your  request to delete personal information that we have collected may be denied if we conclude it is necessary for us to  retain such personal information under one or more of the exceptions listed in the CCPA. 

Your Right to Correct: Under the CCPA, as amended by the CPRA, California residents have the right to request that  we correct any inaccurate personal information we maintain about you, taking into account the nature of the personal  information and the purposes for which we are processing such personal information. We will use commercially  reasonable efforts to correct such inaccurate personal information about you. 

Non-Discrimination: You will not receive any discriminatory treatment by us for the exercise of your privacy rights  conferred by the CCPA. 

To exercise any of your rights, please contact us at contact@soundenginemusic.com 

12. Notice for Nevada Residents 

Under Nevada law, certain Nevada residents may opt out of the sale of “personally identifiable information” for  monetary consideration to a person for that person to license or sell such information to additional persons. 

“Personally identifiable information” includes first and last name, address, email address, phone number, social  security number, or an identifier that allows a specific person to be contacted either physically or online. 

Please note, we do not sell your personal information to anyone

13. Rights of clients from other jurisdictions 

Your data controller with respect to the personal information collected on the website is: 

Company Name: Soundengine Pty Ltd 

ABN: 97 151 727 829  

ACN: 151 727 829 

Registered Office: 1/101 Union Street, McMahons Point 2060, NSW, Australia 

Depending upon the laws of your jurisdiction, you may be eligible for some or all the following rights in  respect of your personal information:  

i. Right to obtain information: You may have a right to obtain information about how and on what basis your  personal information is processed and to obtain a copy. 

ii. Right to rectification: You may have the right to have any incomplete or inaccurate information we hold  about you rectified and corrected. 

iii. Right of Erasure: You may have the right to erase your personal information in limited circumstances where  (a) you believe that it is no longer necessary for us to hold your personal information; (b) we are processing  your personal information on the basis of legitimate interests and you object to such processing, and we  cannot demonstrate an overriding legitimate ground for the processing; (c) where you have provided your  personal information to us with your consent and you wish to withdraw your consent and there is no other  ground under which we can process your personal information; and (d) where you believe the personal  information we hold about you is being unlawfully processed by us. 

iv. Right of restriction: You may have the right to restrict processing of your personal information where: (a)  the accuracy of the personal information is contested; (b) the processing is unlawful but you object to the  erasure of the personal information; (c) we no longer require the personal information for the purposes for  which it was collected, but it is required for the establishment, exercise or defense of a legal claim or (d) you  have objected to us processing your personal information based on our legitimate interests and we are  considering your objection.  

v. Right to object: You may have the right to object to decisions which are based solely on automated  processing or profiling. 

vi. Right to ask for a copy: Where you have provided your personal information to us with your consent, you  may have the right to ask us for a copy of this data in a structured, machine-readable format and to ask us to  share (port) this data to another data controller; or to obtain a copy of or access to safeguards under which  your personal information is transferred outside of your jurisdiction.

vii. Right to withdraw your consent. You may have the right to withdraw your consent on using your personal  data. If you withdraw your consent, we may not be able to provide you with access to certain specific  functionalities of our services. 

viii. Request the transfer of your Personal Data. If you so have this right, we will provide to you, or to a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Please  note that this right may only apply to automated information which you initially provided consent for us to  use or where we used the information to perform a contract with you. 

To make such requests, please contact us at contact@soundenginemusic.com. Please note, we reserve the right  to reject the request if you are not entitled to the right that you request to enforce. 

14. How do we respond to legal requests? 

We may access, preserve, and share your information in response to a legal request (like a search warrant, court order  or subpoena/summon) if we have a good faith belief that the law requires us to do so. This may include responding to  legal requests from law enforcement agencies, courts, tribunals, and government authorities. We may also access,  preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud  and other illegal activity; to protect ourselves, you and others, including as part of investigations; or to prevent death  or imminent bodily harm. We also may retain information from accounts disabled for violations of our terms for at  least a year to prevent repeat abuse or other violations of our terms. 

15. Children Privacy 

Protecting children’s privacy is important to us, and therefore our Site or our services are not intended for children. We  do not direct the Site or our services to, nor do we knowingly collect any personal information from, such children. If  you are not of majority (or above) as per the law of jurisdiction that applies to you, you are not authorized to use the  website. If we learn that a child has provided personally identifiable information to us, we will use reasonable efforts  to remove such information from our database. Please contact us at contact@soundenginemusic.com if you believe  we knowingly or unknowingly collected information described in this Section. 

16. How can I withdraw my consent? (OPT-OUT) 

If you sign up, you will automatically start receiving promotional emails and direct mail from us. If after you opt-in,  you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or  disclosure of your information, at any time, by contacting us at contact@soundenginemusic.com

17. Governing law and Dispute Resolution 

Unless provided by the relevant statute, rules, or directives applicable to the jurisdiction in which you reside, in case of  any disputes, issues, claims or controversies arising out of or in relation to your use of the Site or our services, the  governing law and dispute resolution mechanism as provided in the Terms & Conditions shall apply to this Privacy  Policy as well.

18. Do you have questions or concerns about this Privacy Policy? 

In the event you have any grievance regarding anything related to this Privacy Policy, Terms & Conditions, or with  any content or service of Soundengine Music, in that case you may freely write your concerns through your registered  email to Grievance Officer/Designated Representative to below: 

Name: Glenn Langford 

Email: admin@soundenginemusic.com 

Postal: 1/101 Union Street, McMahons Point 2060, NSW, Australia 

19. Updates to this Policy 

We may add to or change or update this Privacy Policy at any time, from time to time, entirely at our own discretion,  with or without any prior written notice. You are responsible for checking this Policy periodically. Your use of the  Site/services after any amendments to this Policy shall constitute your acceptance to such amendments. 

20. Welcoming of Suggestions 

We welcome your comments regarding this Privacy Policy. Please write to us at contact@soundenginemusic.com. Last updated on December 01, 2023.

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